Privacy Policy

Effective 18 July 2026

Daymark helps people living with Multiple Sclerosis track symptoms, energy levels, meals and wellbeing patterns. We take your privacy seriously and this policy explains what we collect, how we use it and the choices you have.

Information we collect

  • Name and email address
  • Account information
  • Symptom, energy, meal and journal data entered by you
  • Device and usage information

How we use information

We use your information to:

  • Provide the Daymark service
  • Generate personalised insights
  • Improve app performance and user experience
  • Communicate important service updates

Data storage

Your data is stored securely using trusted third-party providers.

Data retention

Daymark retains your personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.

  • Account information is retained while your account remains active.
  • Health and symptom tracking data is retained until you delete it or request deletion of your account.
  • If you delete your account, your personal data will be deleted or anonymised within 30 days, unless we are legally required to retain certain information for a longer period.
  • Some limited technical logs and backup data may be retained temporarily for security, fraud prevention and disaster recovery purposes before being securely deleted.

If you would like your data deleted, please contact us at info@daymarkapp.com.

Data sharing

Daymark does not sell personal information. Information is only shared with service providers necessary to operate the app.

Your rights

You may request access to, correction of, or deletion of your data at any time by contacting us at info@daymarkapp.com.

Medical disclaimer

Daymark is not a medical device and does not provide medical advice, diagnosis or treatment. Always consult a qualified healthcare professional for medical guidance.

Contact

Questions about this policy? Email info@daymarkapp.com.

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